HelpFirst Team
We're pioneering technology that empowers organisations to give vulnerable clients the priority they deserve.
Andy was co-Founder and Head of Product at Mint Digital where they founded StickyGram (sold to PhotoBox) and Boomf. More recently, Andy founded SIDE Labs, a no-code tech-for-good agency with clients including YMCA and Refugee Action.
Angela has 12 years of experience as a management consultant and executive in a range of tech startups, non-profits and corporates. She has held leadership positions in 3 organisations with contact centres, including one dealing with vulnerable clients, and an AI safety foundation.
Daniel has worked in machine learning and data science roles at a number of commercial organisations, especially at the startup phase. Daniel was a data science fellow at Faculty AI and holds a PhD from Imperial College London.
Harriet was a caseworker for 10 years before retraining as a machine learning engineer, giving her exceptional domain knowledge. She has hands-on experience of working through the subtleties of client vulnerabilities and of ploughing through a caseload in Dynamics 365.
Lucy is a versatile researcher, designer and digital thinker, with a deep curiosity about people and a strong urge to… make things better. She’s been creating and delivering digital products in the Tech for Good sector for the last 7 years, with a particular passion for the world of co-operatives.
Muneeb has over 15 years experience working with SMEs, Fortune 500 and large Public Sector organisations improving processes through innovative business technologies.
Thomas is a product-focused software developer, with extensive experience in startups and small teams. Thomas was lead software engineer at Zencargo. Andy and Thomas worked together for over 12 years at Mint Digital, launching numerous apps and businesses.
Craig has worked on data protection issues since 2004. With a passion for ensuring the Right to Privacy is afforded to everyone, Craig works to ensure that the data protection is at the heart of our processes.
Greg is an academic neurologist with a highly computational background. He is particularly interested in ‘transdiagnostic’ approaches that can lead to general-purpose measurement devices.
Fahad is a chartered accountant and senior financial controller. He is a member of the Chartered Institute of Management Accountants. He volunteers with a number of charities.
We're hiring!
We are a startup team with a plan to redefine how vulnerability is handled in the energy industry and beyond.
