HelpFirst helps you deliver
HelpFirst learns prioritisation from your best caseworkers. Organisational best-practice is captured and shared.
Quickly see risk factors in each case. This reduces cognitive load for caseworkers as they switch between cases. No more skimming through lengthy notes to get up to speed when a new call comes in.
Supervisors can see which caseworkers have the highest proportion of urgent cases. This protects against staff burnout and unnecessary staff turnover.