The HelpFirst advantage
Automatic Case Prioritisation
HelpFirst learns prioritisation from your best caseworkers. Organisational best-practice is captured and shared.
Simplified Case Scanning
Quickly see risk factors in each case. This reduces cognitive load for caseworkers as they switch between cases and minimises the need to sift through lengthy documents to understand a case.
Balance Workload Across The Team
Supervisors can see which team members have the highest proportion of urgent cases. This protects against staff burnout and unnecessary staff turnover.