About HelpFirst
We're pioneering technology that empowers organisations to give vulnerable clients the priority they deserve.
The HelpFirst Team
Andy has founded startups including StickyGram (sold to PhotoBox) and Boomf. More recently, Andy founded SIDE Labs, a no-code agency that won 2023 ScotlandIS Tech for Good Award and was runner-up for DigiLeaders AI Innovation of the Year.
Daniel has worked in machine learning and data science roles at a number of commercial organisations, especially at the startup phase. Daniel was a data science fellow at Faculty AI and holds a Phd from Imperial College London.
Fahad is a chartered accountant and senior financial controller. He is a member of the Chartered Institute of Management Accountants. He volunteers with a number of charities.
Harriet was a caseworker for 10 years before retraining as a machine learning engineer, giving her exceptional domain knowledge. She has hands-on experience of working through the subtleties of client vulnerabilities and of ploughing through a caseload in Dynamics 365.
Muneeb has over 15 years experience working with SMEs, Fortune 500 and large Public Sector organisations improving processes through innovative business technologies.
Thomas is a product-focused software developer, with extensive experience in startups and small teams. Thomas was lead software engineer at Zencargo. Andy and Thomas worked together for over 12 years at Mint Digital, launching numerous apps and businesses.
Craig has worked on data protection issues since 2004. With a passion for ensuring the Right to Privacy is afforded to everyone, Craig works to ensure that the data protection is at the heart of our processes.
Greg is an academic neurologist with a highly computational background. He is particularly interested in ‘transdiagnostic’ approaches that can lead to general-purpose measurement devices.
Penelope was co-founder at Rebel Energy. She has expert knowledge of the key drivers in the energy market and insight into the way that vulnerability concerns are shaping market development.
Robert has had a life-long career in technology, spanning software, hardware and services. He has experience at all sizes of business (from IBM to founding Firebrand Training) and as an angel, non-exec and coach.
We're hiring!
We are a startup team with a plan to redefine how vulnerability is handled in the energy industry and beyond.
